Job Summary
We are looking for a motivated and confident Telesales Associate to join our sales team. The candidate will be responsible for contacting potential and existing customers over the phone, understanding their requirements, explaining products or services, generating leads, and converting prospects into customers.
The ideal candidate should have excellent communication skills, a persuasive personality, and a strong focus on achieving sales targets.
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Introduce and explain company products/services to customers.
- Understand customer requirements and recommend suitable products or services.
- Generate qualified leads through telecalling and follow-up.
- Convert leads into successful sales and achieve assigned targets.
- Follow up with interested customers at regular intervals.
- Maintain accurate records of calls, leads, follow-ups, and sales.
- Handle customer questions and provide appropriate information.
- Build and maintain positive relationships with customers.
- Coordinate with the sales and operations teams for order processing and fulfilment.
- Follow up on quotations, orders, payments, and pending requirements.
- Handle customer objections professionally and work toward closing sales.
- Maintain daily and weekly sales reports.
- Achieve individual and team calling and revenue targets.
- Follow company scripts, sales processes, and customer-service standards.
- Stay updated about products, pricing, offers, and promotional campaigns.
Required Skills
- Excellent verbal communication skills.
- Strong convincing and negotiation abilities.
- Good listening and interpersonal skills.
- Sales-oriented and target-driven approach.
- Confident and professional telephone etiquette.
- Ability to handle customer objections and rejection.
- Strong follow-up and relationship-management skills.
- Basic computer knowledge and familiarity with CRM systems.
- Good time-management and organizational skills.
- Positive attitude and willingness to learn.
Qualification
- 12th pass / Graduate in any discipline.
- A degree or diploma in Sales, Marketing, Business Administration, or a related field is an advantage.
Experience
- 1–3 years of experience in telesales, telecalling, inside sales, customer service, or business development preferred.
- Freshers with excellent communication and convincing skills are welcome to apply.
Pay: ₹15,500.00 - ₹22,000.00 per month
Work Location: In person
