Job Description
About the Role
We are looking for confident and energetic candidates to join our team as Phone Banking Officers. This role offers an excellent opportunity to build a career in the banking sector by gaining strong customer service and sales experience while working with a reputed private bank.
Key Responsibilities
- Interact with customers over phone calls and build strong relationships
- Promote and upsell banking products and services
- Handle customer queries and provide accurate solutions
- Ensure high levels of customer satisfaction and service quality
- Achieve assigned targets and earn performance-based incentives
Eligibility Criteria
- Fresh graduates are welcome to apply
- Undergraduates with 6–9 months of relevant experience can apply
- Age limit: Up to 30 years
Required Skills
- Good communication skills in English and Hindi
- Customer-focused approach
- Sales and convincing skills
- Positive attitude and willingness to learn
Salary & Incentives
- ₹17,500 per month for freshers
- ₹18,500 per month for experienced candidates
- Attractive performance-based incentives over and above salary
Additional Benefits
- Shuttle facility available
- Shift timings between 8:00 AM and 8:00 PM
- 6 days working with rotational weekly off
- Opportunity for top performers to move to direct bank payroll
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹20,000.00 per month
Benefits:
Education:
- Higher Secondary(12th Pass) (Required)
Language:
Work Location: In person
