Key Responsibilities
1. SAP Basis Administration (S/4HANA)
Manage and administer SAP S/4HANA systems (on-premise / cloud).
Perform core Basis activities:
System installation, upgrades, and patching
Client copies, transport management (TMS)
Kernel upgrades and SPAU/SPDD activities
Monitor system health, availability, and performance.
2. RISE with SAP (Cloud Operations)
Work with RISE with SAP landscapes (Private/Public Cloud):
Coordinate with SAP for provisioning and lifecycle management
Manage SLAs, incidents, and service requests via SAP
Understand hyperscaler environments (AWS, Azure, GCP).
Ensure compliance with SAP cloud standards and best practices.
3. Infrastructure & HANA Administration
Administer SAP HANA databases:
Backup & recovery
Performance tuning
System replication / High Availability (HA/DR)
Monitor infrastructure:
CPU, memory, disk utilization
Network and storage performance
4. Cloud ALM (CALM) for Operations
Implement and manage SAP Cloud ALM for Operations:
Business Process Monitoring
Integration Monitoring
Health & Performance Monitoring
Job & Automation Monitoring
Configure alerts, dashboards, and notifications.
Ensure proactive incident detection and resolution.
5. Monitoring & Incident Management
Set up end-to-end monitoring:
Application, database, and interface monitoring
Manage incidents using ITSM tools (e.g., ServiceNow).
Perform root cause analysis for system issues.
Ensure SLA adherence and reporting.
6. Transport & Change Management
Manage:
Transport landscape (DEV–QA–PRD)
Cloud ALM deployment pipelines
Ensure proper release management and governance.
7. Security & Compliance
Support:
User administration (basic)
Role transport coordination
Ensure compliance with:
Audit requirements
Security policies
Coordinate with security teams for IAM activities.
8. Automation & Optimization
Identify opportunities for:
Automation of routine Basis tasks
Performance optimization
Use scripting/tools for operational efficiency.
9. Disaster Recovery & Business Continuity
Implement and monitor:
High Availability (HA)
Disaster Recovery (DR)
Periodically test DR scenarios and readiness.
Required Skills & Expertise
Core Skills
Strong experience in:
SAP Basis (S/4HANA)
SAP HANA administration
RISE with SAP operations
Hands-on experience with:
SAP Cloud ALM (CALM)
Technical Skills
Knowledge of:
Hyperscalers (Azure / AWS / GCP)
OS (Linux/Unix)
Database (HANA)
Familiarity with:
Transport Management System (TMS)
SAP Fiori administration
