Job Title: Salesforce Developer Company: Kefaru Technologies Pvt Ltd Experience: 2–4 years
Employment: Type: Full-time | Hybrid / Remote
Website: www.kefaru.com
Location: Office Location Pune
Job Summary
Kefaru Tech is seeking an experienced Salesforce Developer with strong expertise in Sales Cloud and Service Cloud. The candidate should have a proven track record of delivering scalable Salesforce solutions and working in dynamic, fast-paced environments.
Key Responsibilities (Sales & Service Cloud Focus)
· Design and implement solutions across Sales Cloud (Leads, Opportunities, Accounts, Forecasting) and Service Cloud (Cases, Entitlements, SLAs, Omni-Channel)
· Customize Sales processes including lead management, opportunity tracking, pipeline visibility, and forecasting
· Develop and enhance Service Cloud features such as case management, automation, assignment rules, escalation rules, and knowledge base
· Configure and optimize Omni-Channel, Service Console, and CTI integrations for customer support teams
· Build automation using Flows, Process Builder, and Apex to streamline sales and service operations
· Implement approval processes, workflows, and business logic specific to sales and customer service lifecycles
· Develop Lightning components (LWC) to improve user experience for sales reps and support agents
· Integrate Salesforce with external systems like CRM tools, customer support platforms, and third- party services
· Ensure data quality, security, and sharing rules across Sales and Service Cloud
· Analyze business requirements and provide scalable solutions aligned with Salesforce best practices
· Troubleshoot and optimize performance issues in Sales & Service Cloud implementations
Required Skills & Experience
· Strong expertise in Sales Cloud and Service Cloud
· Proficiency in Apex, LWC, Visualforce, SOQL, SOSL
· Experience with integration frameworks and APIs
· Solid understanding of Salesforce architecture, security, and data modeling
· Experience with Flows, Process Builder, and advanced automation
· Strong debugging, performance tuning, and problem-solving skills
Preferred Qualifications
· Salesforce Certifications (Platform Developer I/II, App Builder)
· Experience in handling large-scale Salesforce implementations
· Knowledge of Agile/Scrum methodologies
· Exposure to additional clouds (Experience Cloud, Marketing Cloud) is a plus
Pay: ₹379,218.75 - ₹627,851.31 per year
Work Location: Hybrid remote in Bengaluru, Karnataka (Bengaluru, Bengaluru Urban District)
