A banking team leader manages a group of financial professionals, such as sales representatives, loan officers, or tellers, to achieve branch and organizational goals. They are responsible for driving sales targets, ensuring compliance with financial regulations, and delivering high-quality customer service.
Core Responsibilities
- Team Management & Coaching: Conduct regular performance reviews, train new hires, and mentor staff to maximize productivity and maintain high morale.
- Sales & Business Development: Develop strategies to acquire new customers, cross-sell banking products (e.g., loans, credit cards), and meet daily or monthly revenue targets.
- Operations & Compliance: Monitor daily banking processes and enforce strict adherence to banking regulations, security protocols, and risk management guidelines.
- Customer Service Escalations: Handle complex customer inquiries, resolve complaints, and build long-term relationships with high-value clients.
- Reporting: Analyze performance metrics and report on team productivity and branch profitability to senior management.
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
Work Location: In person
