Responsibilities include:
- Installing and configuring dialer systems, ensuring their optimal performance and functionality
- Troubleshooting and resolving technical issues related to dialer systems, including Asterisk and database errors
- Performing system maintenance and updates to ensure their smooth operation and optimal performance
- Collaborating with the development team to design and implement dialer system enhancements and upgrades
- Providing technical support to clients and end-users, resolving their queries and issues related to dialer systems
Requirements:
- Bachelor's degree in Computer Science, Information Technology or a related field
- Proven experience as a Dialer Support Engineer or a similar role
- Proficient in Asterisk, Linux, CentOS and databases such as SQL, MySQL and MSSQL
- Excellent problem-solving skills and the ability to troubleshoot technical issues
- Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders
- Previous experience in the CRM or Cloud Telephony industry is preferred
Job Type: Full-time
Pay: ₹300,000.00 - ₹400,000.00 per year
Work Location: In person
