Work Location: YN College Road, Near Kondallamma Arch, Narsapuram, West Godavari District, Andhra Pradesh – 534275.1. Patient Reception
Welcome patients and visitors.
Guide new patients through registration.
Maintain a professional and friendly attitude.
2. Appointment Management
Schedule, reschedule, and cancel appointments.
Maintain therapists' appointment calendars.
Send appointment reminders to patients.
3. Registration & Documentation
Collect patient details and maintain records.
Prepare and update patient files.
Ensure confidentiality of patient information.
4. Billing & Payments
Generate bills and receipts.
Collect consultation and therapy charges.
Maintain daily payment records.
5. Telephone & Communication
Answer phone calls and respond to inquiries.
Provide information about physiotherapy services, timings, and fees.
Coordinate communication between patients and therapists.
6. Administrative Duties
Maintain registers and reports.
Manage front desk supplies and stationery.
Assist in preparing daily and monthly patient statistics.
7. Patient Coordination
Direct patients to treatment areas.
Coordinate follow-up appointments.
Handle patient feedback and complaints politely.
Skills Required
Good communication skills.
Basic computer knowledge (MS Office, Excel, Hospital Management Software).
Telephone etiquette.
Record-keeping and organizational skills.
Professional appearance and behavior.
Job Type: Full-time
Pay: ₹10,000.00 - ₹10,500.00 per month
Work Location: In person
