Job Description: Center Manager – Pune
Company: SkinHeal Solutions
Location: Pune
Job Type: Full-Time
About the RoleSkinHeal Solutions is a growing Ayurvedic Dermatology and Trichology center specializing in holistic treatments for skin, hair, and scalp disorders. We are seeking an experienced Center Manager with a strong background in managing Ayurvedic clinics, specialty healthcare centers, dermatology clinics, wellness centers, or healthcare chains.
Preference will be given to candidates who have worked in reputed Ayurvedic and specialty healthcare organizations such as Parasnath Specialty Clinics, Madhavbaug, dermatology clinics, wellness centers, or similar patient-centric healthcare institutions. Candidates with prior experience as a Medical Representative (MR) or pharmaceutical/healthcare sales professional will also be given high priority. Candidates with extensive experience in Ayurvedic clinic operations, patient management, treatment counseling, revenue management, and healthcare center administration are strongly encouraged to apply.
Key Responsibilities
- Center Operations: Oversee day-to-day operations, maintain operational SOPs, and manage appointment schedules, therapies, and patient flow efficiently.
- Patient Experience & Counseling: Deliver high-quality patient care, handle feedback and escalations professionally, and coordinate closely with doctors and clinical staff.
- Revenue & Business Growth: Drive monthly revenue targets, optimize consultation-to-treatment conversion rates, manage package renewals, and develop initiatives to increase patient footfall.
- Team Management: Lead front office executives, coordinators, therapists, and support staff while maintaining discipline, productivity, and a positive clinic culture.
- Administration & Reporting: Oversee billing, collections, inventory, and center expenses while submitting regular performance reports to senior management.
Candidate Profile
- Education: Graduate or Postgraduate in Hospital Management, Healthcare Management, Business Administration, or related fields.
- Experience:
- 3–8 years of experience in clinic management, healthcare operations, Ayurvedic centers, dermatology clinics, or wellness chains.
- Priority candidate profile: Medical Representatives (MRs) with strong healthcare sales and clinical outreach experience.
- Experience at Parasnath Specialty Clinics, Madhavbaug, or similar healthcare organizations will be given preference.
- Key Skills: Leadership, patient counseling, business development, operational planning, reporting, and target-driven performance management.
Compensation & Benefits
- Competitive Salary Package
- Attractive Performance-Based Incentives
- Career Growth Opportunities
- Professional and Supportive Work Environment
Work Location: In person
