Job Description – Pre-Sales ExecutivePosition
Pre-Sales Executive
Department: Sales & Marketing
Location: IDA Medchal,Hyderabad
Experience
Fresher-1 year in pre-sales, telecalling, customer support, real estate sales, or a related field. Freshers with good communication skills may also be considered.
Job Summary
We are looking for an enthusiastic and target-oriented Pre-Sales Executive to support the sales team by handling customer enquiries, generating leads, understanding customer requirements, and converting enquiries into qualified sales opportunities.
The candidate will be responsible for communicating with prospective customers through calls, WhatsApp, email, and other channels and scheduling site visits/meetings for the sales team.
Key Responsibilities
- Handle incoming enquiries and leads through phone calls, WhatsApp, email.
- Make outbound calls to prospective customers and understand their requirements.
- Explain project details, location, specifications, pricing, payment plans, offers, and other relevant information.
- Qualify leads based on purchase timeline, and other criteria.
- Follow up regularly with prospective customers and maintain proper communication.
- Schedule and coordinate site visits, meetings, and appointments with the sales team.
- Share brochures, price details, project presentations, and other sales materials with customers.
- Maintain accurate records of leads, follow-ups, site visits, and customer interactions in CRM/Excel.
- Coordinate with the Marketing, and CRM teams to ensure smooth lead conversion.
- Track follow-up activities and ensure that no potential lead is missed.
- Maintain a database of prospective customers and update lead status regularly.
- Achieve assigned daily/weekly/monthly calling.
- Collect customer feedback and communicate relevant information to the sales/marketing team.
- Stay updated about the company's projects, competitors, market trends, and current offers.
Required Skills
- Excellent verbal and written communication skills.
- Good convincing and interpersonal skills.
- Strong customer-handling and relationship-building abilities.
- Good follow-up and lead-management skills.
- Comfortable making a high volume of telephone calls.
- Basic knowledge of MS Excel, Word, WhatsApp, Email.
- Ability to understand customer requirements and provide appropriate information.
- Target-oriented and self-motivated.
- Good negotiation and persuasion skills.
- Ability to work effectively in a team.
Qualification
- Graduate in any discipline.
- MBA/PGDM in Marketing/Sales will be an added advantage.
Preferred Candidate Profile
- Candidates with experience in Sales, Banking, Insurance, Automobile, Telecom, or other customer-facing industries will be preferred.
- Telugu,Hindi and English communication skills are preferred for Hyderabad-based roles.
Key Performance Indicators (KPIs)
- Number of calls made per day.
- Number of qualified leads generated.
- Lead-to-site-visit conversion.
- Site-visit-to-Order conversion.
- Follow-up effectiveness.
- Lead response time.
- Monthly sales contribution.
- CRM/data accuracy and timely updates.
Salary & Benefits
- Salary: ₹18,000–₹25,000 per month, depending on experience and skills.
- Incentives: Performance-based incentives on qualified leads/site visits/conversions.
- Training and career-growth opportunities.
- Additional benefits as per company policy.
Reporting To
Chief Marketing Officer
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person
