We are looking for an experienced B2B telesales trainer to take ownership of agent onboarding, skills development, and readiness sign-off for our India-based sales team operating on UK hours. This is a hands-on role. You will be on the call floor, coaching agents in real time, not just running classroom sessions.
What You Will Do
– Deliver end-to-end sales training covering product knowledge, objection handling, and closing
– Run structured roleplay sessions and conduct phase gate assessments before agents go live
– Coach agents on phone behaviour, resilience, attitude, and communication
– Listen to live and recorded calls and give structured, actionable feedback
– Identify whether performance issues are knowledge, skill, or attitude-based and apply the right intervention
– Maintain and update training materials as processes and requirements evolve
– Track individual agent progress and escalate where needed
What We Need
– Minimum 2 years of B2B telesales training experience
– Proven experience in values and attitudes coaching within a sales team
– Ability to make clear readiness decisions and hold the standard under pressure
– Experience working with mixed-experience groups
– Strong coaching and communication skills
– Comfortable working on UK hours from our India office
What Sets You Apart
– You take ownership of agent development, not just delivery
– You understand that attitude and behaviour matter as much as product knowledge
– You give feedback that agents can act on immediately
Why Join Us
We are a fast growing company with operations across India and the UK. You will have direct visibility of the commercial impact your training makes, work in a collaborative, no-nonsense environment, and have real room to grow as the business scales.
Benefits
– Mediclaim cover for permanent employees
– Fixed UK shift with no rotational changes
– Saturday and Sunday fixed off
– Growth opportunities as the team expands
How to Apply
Send your CV and a short note to [email protected] with the subject line: B2B Telesales Trainer Application.
