Assistant Manager – Retail Showroom
Location: Pune
Experience: 4–7 Years
About the Company
An established heritage jewellery retail brand with a strong legacy of trust, craftsmanship, and customer relationships is entering an exciting growth and expansion phase. With multiple showrooms across Maharashtra, the organization is focused on building future retail leaders who can combine customer-centric sales with operational excellence and strong team leadership.
Job Summary
We are hiring Assistant Managers for a retail showroom in Pune. This is a leadership-track role where the selected candidate will be groomed to become a Showroom Manager at a location outside Pune within 12–18 months.
The role is ideal for candidates who are passionate about customer engagement, retail operations, team development, and process-driven showroom management. Candidates must be open to relocation outside Pune as part of the growth journey.
Key Responsibilities
- Understand and improve the customer journey to enhance conversions and customer experience
- Build strong customer relationships through follow-ups, engagement activities, and post-purchase interactions
- Train, mentor, and coach the sales team through regular feedback and role-play sessions
- Ensure showroom discipline through SOP adherence, 5S practices, and operational standards
- Monitor inventory management and stock movement
- Maintain daily MIS and CRM records for performance tracking and operational improvements
- Drive Kaizen and continuous improvement initiatives within showroom operations
- Support smooth day-to-day showroom functioning while maintaining high service standards
Candidate Requirements
- 4–7 years of experience in Retail / Jewellery / Luxury Sales
- Graduate in any discipline
- Minimum 2 years of team handling experience
- Strong leadership, customer service, and operational management skills
- Fluent in Marathi and Hindi; working knowledge of English preferred
- Willingness to relocate outside Pune is mandatory
- Knowledge of jewellery and diamonds will be an added advantage
Compensation & Benefits
- Growth opportunity to Showroom Manager role within 12–18 months
- Salary revision after promotion
- Relocation support and housing allowance post transfer
- PF, ESI, Paid Leave, and Bonus benefits
Why Join?
- Clear career progression into a Showroom Manager role
- Opportunity to lead future showroom operations and launches
- Strong learning and leadership development culture
- Exposure to structured retail systems, Kaizen, and operational excellence
- Leadership responsibility from the beginning of the role
Pay: ₹35,000.00 - ₹45,000.00 per month
Work Location: In person
