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Tele Calling Executive

GLOWMORE FINANCE PRIVATE LIMITED
Brahmapur, Orissa

Job details

Full-time
₹7,000 - ₹8,000 a month

Qualifications

10th Pass

Full job description

NACH Calling

Handle customer calls related to NACH (National Automated Clearing House), including follow-ups and payment reminders

JLG Calling

Communicate with Joint Liability Group (JLG) clients for coordination, updates, and payment-related discussions.

Arrear Follow-up (WhatsApp Communication)

Send WhatsApp messages to overdue (arrear) clients for payment reminders and updates.

Loan Document (LD) Verification Calls

Conduct verification calls to confirm customer details and validate loan-related documents.

NACH Penalty File Maintenance (EVERY MONTH)

Maintain a proper record of:

Customers who were charged penalties
Date of penalty applied
Reason/details of penalty
LD Verification Records Maintenance

Keep updated records of all loan document verification calls and their status.

NACH File Maintenance

Ensure proper tracking and updating of NACH-related data and records.

Pay: ₹7,000.00 - ₹8,000.00 per month

Work Location: In person