Lead Associate, Technology Infrastructure
Role Overview
We are seeking a highly skilled Systems / Platform Engineer with strong hands-on experience across Linux and Windows environments, virtualization platforms (Hyper-V), OpenShift container platforms, and infrastructure automation using Ansible.
This role focuses on building, automating, and maintaining reliable, secure, and high-performing infrastructure platforms supporting modern enterprise workloads.
Key Responsibilities
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Administer, maintain, and troubleshoot Linux (RHEL) environments across production and non-production setups
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Design and develop Ansible playbooks for automation of provisioning, configuration management, and patching
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Manage and support OpenShift / Kubernetes platforms, including cluster operations, upgrades, monitoring, and troubleshooting
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Working Knowledge on virtualization platforms (Hyper-V) including VM provisioning, performance monitoring, and lifecycle management
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Collaborate with application, database, and middleware teams to ensure infrastructure readiness and performance
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Monitor system health, availability, and performance; proactively identify and resolve issues
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Implement and maintain system hardening, patching, and security best practices
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Participate in on-call support, incident management, troubleshooting, and root cause analysis (RCA), Shift rotations
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Create and maintain automation scripts, runbooks, SOPs, and technical documentation
Required Skills & Experience
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Strong hands-on experience in Linux system administration (RHEL)
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Working knowledge of Windows Server administration and troubleshooting
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Experience in building and maintaining Ansible playbooks for automation
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Practical experience with OpenShift / Kubernetes, including:
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Cluster operations and lifecycle management
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Pod, node, and workload troubleshooting
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Resource management (CPU, memory)
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Good understanding of networking fundamentals (TCP/IP, DNS, firewall concepts)
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Experience with monitoring and logging tools
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Strong analytical skills for troubleshooting complex infrastructure issues
Nice-to-Have
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Scripting skills (Bash, PowerShell)
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Knowledge of DevOps practices and CI/CD pipelines
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Experience with cloud or hybrid environments
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Relevant certifications:
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RHCSA / RHCE
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Kubernetes / OpenShift
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Microsoft / Hyper-V
