We are looking for an experienced E-Commerce Account Manager to manage and grow marketplace accounts for our client brands.
The ideal candidate should have 3–5 years of hands-on experience in e-commerce marketplace management and a strong understanding of day-to-day marketplace operations, sales growth, catalog management, inventory, pricing, promotions, and account performance.
The candidate will be responsible for managing client accounts, coordinating with internal teams, analyzing marketplace performance, and implementing strategies to achieve sales and business targets.
Key Responsibilities
- Manage end-to-end e-commerce marketplace accounts for client brands.
- Handle day-to-day operations across marketplaces such as Amazon, Myntra, Flipkart, Ajio, Nykaa, or similar platforms.
- Monitor sales, revenue, orders, returns, cancellations, inventory, and other key marketplace metrics.
- Manage and optimize product listings, catalogs, pricing, product content, and inventory.
- Develop and implement strategies to increase sales and improve marketplace performance.
- Plan and manage marketplace promotions, offers, discounts, and sale events.
- Monitor product availability, pricing, visibility, and overall account performance.
- Analyze marketplace data and identify opportunities for business growth.
- Prepare regular sales and performance reports and provide actionable insights.
- Coordinate with catalog, inventory, operations, marketing, creative, and other internal teams.
- Identify and resolve marketplace operational issues within timelines.
- Coordinate with marketplace support teams wherever required.
- Monitor competitors, pricing, product performance, and marketplace trends.
- Maintain strong relationships with clients and ensure timely execution of deliverables.
- Take ownership of account performance and ensure agreed business targets are achieved.
- Stay updated with marketplace policies, tools, processes, and e-commerce best practices.
Pay: Up to ₹75,000.00 per month
Work Location: In person
