Head of Department — Clinic Living Plus, Bangalore
About Us
Clinic Living Plus (CLP) is a premium integrative longevity and disease reversal clinic in HSR Layout, Bangalore. We work with high-achieving urban professionals dealing with complex chronic, metabolic, and autoimmune conditions — people who've been through the conventional system and want real answers.
Our protocols go beyond standard functional medicine. We combine advanced diagnostics, nutrition science, IV therapies, peptide protocols, ozone therapy, HBOT, and precision supplementation to achieve outcomes most clinics don't even attempt. We were among the first clinics in India to launch peptide therapy, and that first-mover mindset drives everything we do.
Key Responsibilities
- Own the end-to-end achievement of the Clinical Living Plus (CLP) monthly revenue targets by partnering closely with the sales team and clinical staff to maximise consultation-to-enrolment conversion.
- Provide strategic leadership in designing, implementing, and continuously improving clinical and operational protocols across multidisciplinary teams, including physicians, mental health coaches, fitness trainers, physiotherapists, and nutrition coaches, ensuring consistent delivery of high-quality patient care.
- Establish scalable operational processes, standard operating procedures (SOPs), governance frameworks, and performance reporting mechanisms to ensure efficient, data-driven, and independent functioning of the Clinical Practice department.
- Lead talent acquisition, onboarding, capability development, performance management, and succession planning for clinical and sales teams, fostering a high-performance culture while proactively addressing performance gaps.
- Ensure operational excellence and clinical governance to support the organisation's expansion into medical tourism and international patient services, maintaining the highest standards of quality, compliance, and patient experience.
- Partner closely with the Founders to develop and execute strategic growth initiatives, contributing to the organisation's vision of achieving monthly revenue through operational excellence, clinical innovation, and scalable service delivery.
- Monitor and analyse key clinical, operational, financial, and customer performance metrics, driving continuous improvement initiatives to optimise patient outcomes, operational efficiency, and business performance.
- Foster cross-functional collaboration with operations, marketing, technology, customer success, and business development teams to ensure seamless patient journeys and sustained organisational growth.
- Champion a culture of accountability, innovation, patient-centricity, and continuous quality improvement across the Clinical Practice function.
What We're Looking For
- MBBS with MD from a recognised medical institution.
- Valid registration with the National Medical Commission (NMC) or the relevant Medical Council.
- Minimum 12–15 years of post-qualification clinical experience, including at least 5 years in a leadership or administrative role within a healthcare organisation, longevity centre or multidisciplinary clinical practice.
- Demonstrated experience in clinical administration, overseeing day-to-day clinical operations, and managing multidisciplinary healthcare teams.
- Proven ability to establish and implement clinical policies, standard operating procedures (SOPs), and quality assurance frameworks to ensure operational excellence.
- Experience in leading, mentoring, and training clinical and non-clinical teams to enhance clinical competencies, service quality, and patient outcomes.
- Strong knowledge of clinical governance, healthcare quality standards, patient safety, regulatory compliance, and operational best practices.
- Experience in monitoring departmental performance through key performance indicators (KPIs), driving process improvements, and ensuring achievement of clinical and business objectives.
- Excellent leadership, communication, interpersonal, and decision-making skills, with the ability to collaborate effectively with cross-functional teams and senior leadership.
- Experience in functional medicine, preventive healthcare, chronic disease management, or multidisciplinary care models will be an added advantage.
Location: HSR Layout, Bangalore (on-site)
Type: Full-time
Pay: ₹1,800,000.00 - ₹2,400,000.00 per year
Ability to commute/relocate:
- HSR Layout, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- We believe healing goes beyond the prescription pad. Tell us — in your own words — why conventional medicine alone doesn't complete the picture for you, and what draws you to a more holistic approach to patient care.
Work Location: In person
