Job Title: Customer Relationship Manager – Service
Company: SS Hyundai
Location: Mavelikara
Salary: Up to ₹25,000 (Based on experience)
Job Description:
SS Hyundai is looking for an experienced and customer-focused Customer Relationship Manager (Service Department) to join our Mavelikara branch. The ideal candidate will be responsible for managing customer satisfaction, handling service-related queries, and ensuring a seamless service experience for all customers.
Key Responsibilities:
- Manage and oversee all customer interactions in the service department
- Ensure high levels of customer satisfaction and retention
- Handle customer complaints and provide timely resolutions
- Monitor service feedback and implement improvement strategies
- Coordinate with service advisors and technicians for smooth workflow
- Maintain customer database and follow-up schedules
- Ensure adherence to company standards and service quality
Requirements:
- Minimum 3–5 years of experience in customer relationship/service role (automobile industry preferred)
- Strong communication and interpersonal skills
- Good knowledge of customer handling and complaint resolution
- Basic computer knowledge (MS Office, CRM tools)
- Leadership and team coordination skills
Working Hours: 9:00 AM – 6:00 PM
How to Apply:
Interested candidates can contact: 9539682052
Join SS Hyundai and be a part of a dynamic team focused on delivering excellent customer service!
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
