Job Summary
The Sales Advisor is responsible for delivering an exceptional luxury shopping experience while achieving sales targets. The role involves building long-term customer relationships, demonstrating expert product knowledge of premium watch brands, and maintaining the highest standards of store presentation and service. Sales advisors in premium watch retail are expected to act as brand ambassadors and guide customers through high-value purchase decisions with professionalism and confidence.
Key Responsibilities
- Welcome customers and provide a personalized luxury shopping experience.
- Understand customer needs and recommend suitable premium watch collections.
- Explain watch features, movements, materials, craftsmanship, warranty, and after-sales services.
- Achieve individual and store sales targets while maximizing average transaction value.
- Build and maintain long-term customer relationships through follow-ups and clienteling.
- Stay updated on new collections, limited editions, and industry trends.
- Ensure merchandise is displayed according to brand visual merchandising standards.
- Handle high-value products with care and follow all security procedures.
- Support inventory management, stock counts, and replenishment.
- Process sales transactions accurately using the POS system.
- Resolve customer concerns professionally and coordinate after-sales service.
- Participate in product launches, promotional events, and VIP customer activities.
- Maintain excellent store housekeeping and showroom presentation at all times.
Qualification: Any degree
Experience: Min 2 years in premium/fashion/lifestyle brand
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
