- Handle inbound and outbound calls, WhatsApp, and online inquiries for clinic appointments
- Convert patient queries into confirmed bookings
- Explain doctor profiles, treatments, consultation fees, and procedures clearly
- Maintain a professional and empathetic approach while interacting with patients
- Follow up with interested patients to ensure appointment confirmation
- Schedule and manage appointments efficiently
- Maintain patient data and update CRM/records regularly
- Coordinate with doctors and clinic staff for smooth scheduling
- Handle rescheduling, cancellations, and patient concerns
- Promote clinic services, packages, and ongoing offers
Pay: ₹18,000.00 - ₹35,037.73 per month
Work Location: In person
