*Role Overview*
We are seeking a dynamic, result-oriented, and highly experienced *Regional Operations Manager (North)* to lead and scale our Fruits & Vegetables (F&V) supply chain and operations. Based out of *Lucknow, you will have dual responsibility: directly managing Lucknow’s hyper-local operations while strategically overseeing and expanding our footprint across the **Pan-North region* (including Delhi-NCR).
This is a mid-senior leadership role requiring a blend of strategic multi-city management, robust team-building capabilities, and deep operational expertise in the fast-paced Quick Commerce or perishable goods ecosystem.
## *Key Responsibilities*
### *1. Regional & Multi-City Operations Management*
* *Lucknow Core:* Own the end-to-end F&V supply chain in Lucknow, ensuring seamless daily procurement, grading, sorting, and last-mile delivery to meet strict quick-commerce timelines.
* *Pan-North Expansion:* Oversee, monitor, and optimize operations across the Northern region, with a primary focus on scaling and stabilizing *Delhi-NCR operations*.
* *P&L and Metrics:* Take ownership of regional KPIs, including order fulfillment rates (OTIF), wastage reduction, gross margins, delivery turnaround time (TAT), and overall regional P&L.
### *2. Team Building & Leadership*
* *Scale the Team:* Build, mentor, and retain a high-performing, multi-city operational team (including city managers, warehouse leads, and field executives).
* *Culture & Performance:* Establish clear KPIs, foster a culture of accountability, and drive operational excellence across geographically dispersed teams.
### *3. Supply Chain & Vendor Management*
* *Sourcing Strategy:* Establish robust relationships with local mandis, farmers, and aggregators across the North to ensure a consistent supply of high-quality F&V.
* *Wastage Control:* Implement strict inventory management protocols to minimize dump and wastage of highly perishable items.
## *Required Experience & Qualifications*
* *Experience:* 6 to 10 years of experience in operations management, with at least *3+ years managing multi-city operations* in Quick Commerce, E-Grocery, Agri-tech, or FMCG (Perishables/F&V experience is highly preferred).
* *Location:* Must be based in or willing to relocate to *Lucknow*, with a readiness to travel frequently across North India (specifically Delhi-NCR).
* *Team Size:* Proven track record of hiring, training, and managing large, decentralized teams (both white-collar and blue-collar).
* *Education:* Bachelor’s degree in Business, Supply Chain, Logistics, or Agri-business. An MBA is a strong plus.
## *Key Competencies & Skills*
> *What we are looking for:*
> * *The Hustle Factor:* A hands-on leader who isn't afraid to visit mandis at 4:00 AM or deep-dive into warehouse bottlenecks.
>
* *Data-Driven Decision Making:* Proficient in using data, metrics, and operational dashboards to identify gaps and drive efficiency.
* *Problem-Solving Agility:* Ability to thrive in a high-pressure, chaotic, and fast-evolving quick-commerce environment.
## *What We Offer*
* A competitive salary and performance-linked incentives.
* The opportunity to build a massive regional footprint from scratch.
* An entrepreneurial work environment with high autonomy.
Pay: Up to ₹80,000.00 per month
Work Location: Hybrid remote in Lucknow, Uttar Pradesh
