Job Title:
Collection Executive
Job Summary:
We are looking for a responsible and target-oriented Collection Executive to manage customer follow-ups and recover outstanding payments. The candidate should have good communication skills, negotiation ability, and basic computer knowledge.
Roles & Responsibilities:
- Contact customers regarding overdue payments through calls and field visits.
- Follow up with customers and ensure timely payment collection.
- Maintain proper records of collection activities and customer responses.
- Coordinate with banks/financial institutions regarding collection updates.
- Handle customer queries related to pending dues and payment plans.
- Update daily collection reports in Excel or collection software.
- Achieve monthly recovery targets assigned by the management.
- Ensure professional and ethical behavior during customer interactions.
Requirements:
- Minimum qualification: 10th/PUC / Any Degree.
- Experience in collection, telecalling, or customer handling is preferred.
- Good communication skills in Kannada, Hindi, and basic English.
- Basic knowledge of MS Excel and computer operations.
- Ability to work under pressure and meet targets.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person