- Coordinate patient flow to ensure smooth OP consultations.
- Schedule, reschedule, and confirm patient appointments.
- Register patients and maintain accurate patient records.
- Answer phone calls, emails, and respond to patient inquiries promptly.
- Verify patient details and update medical records as required.
- Guide patients regarding appointments, investigations, and follow-up visits.
- Coordinate with doctors, nurses, and other departments to facilitate patient care.
- Maintain confidentiality of patient information and medical records.
- Prepare daily appointment schedules and OP reports.
- Assist with administrative and documentation tasks as assigned.
- Handle patient feedback and escalate concerns to the appropriate team when necessary.
Qualifications
- Bachelor's degree in any discipline.
- 1–3 years of experience as a Receptionist, Front Office Executive, Medical Receptionist, or in a similar role.
Required Skills
- Excellent verbal and written communication skills.
- Pleasant personality with a professional appearance.
- Strong customer service and patient-handling skills.
- Proficiency in MS Office (Word, Excel, Outlook).
- Experience with Hospital Management Systems (HMS), EMR, or appointment scheduling software is an added advantage.
- Ability to maintain confidentiality and handle sensitive information.
Salary
- Open based on the candidate's experience and qualifications.
For further details or to apply, please contact:
Karthick D
Sr. HR
9500010068
Pay: ₹25,000.00 - ₹32,000.00 per month
Benefits:
Experience:
- Appointment scheduling: 1 year (Required)
- Clinic: 1 year (Required)
Location:
- Teynampet, Chennai, Tamil Nadu (Required)
Work Location: In person
