JOB DESCRIPTIONS:
- Supervise and manage day-to-day IPD billing operations.
- Ensure accurate and timely preparation of patient interim and final bills.
- Monitor daily IPD billing for all admitted patients.
- Ensure all services provided to patients are properly captured in the billing system.
- Verify charges for room rent, ICU, OT, procedures, investigations, medicines, consumables, implants, packages, doctor visits, and other services.
- Ensure timely posting of charges from Nursing, Pharmacy, Laboratory, Radiology, OT, ICU, and other departments.
- Monitor unbilled services and pending charges on a daily basis.
- Review interim bills and patient outstanding/advance balances regularly.
- Ensure adequate patient advance is maintained as per hospital policy.
- Coordinate with Nursing and clinical departments regarding missing or incorrect charges.
- Verify package billing and ensure all inclusions/exclusions are correctly applied.
- Verify approved discounts, concessions, waivers, and adjustments before billing.
- Ensure proper authorization for all billing adjustments and corrections.
- Monitor and resolve billing discrepancies before patient discharge.
- Ensure timely preparation and finalization of discharge bills.
- Coordinate with the Insurance/TPA department for cashless IPD billing, where applicable.
- Verify bills as per approved insurance/TPA authorization and hospital tariff.
- Monitor deductions, non-payable items, and billing discrepancies in insurance cases.
- Ensure proper documentation and records for IPD billing and audits.
- Supervise and guide IPD Billing Executives.
- Prepare staff duty rosters and ensure adequate coverage in all shifts.
- Monitor staff attendance, discipline, productivity, and performance.
- Train billing staff on IPD billing procedures, hospital tariff, packages, and HIMS.
- Conduct regular checks to identify and prevent revenue leakage and billing errors.
- Monitor discharge billing turnaround time and take corrective action for delays.
- Handle and resolve patient/attendant queries related to IPD billing.
- Maintain confidentiality of patient and financial information.
- Ensure compliance with hospital policies and applicable NABH requirements.
- Prepare daily and monthly IPD billing, outstanding, advance, discharge, and revenue reports.
- Coordinate with Finance & Accounts for reconciliation and settlement of billing-related issues.
- Escalate major billing discrepancies, unauthorized adjustments, and operational issues to the reporting authority.
- Perform any other IPD billing-related duties assigned by management.
Job Type: Full-time
Pay: From ₹25,000.00 per month
Benefits:
- Leave encashment
- Provident Fund
Ability to commute/relocate:
- Ludhiana, Punjab: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
