CLIENT RELATIONSHIP OFFICER / COUNSELOR
- Primary point of contact for prospective clients.
- Conduct initial client assessments and schedule consultations with migration agents.
- Collect, Review, and Organise client documents.
- Provide regular updates to clients on application progress.
- Support business development through client referrals and retention.
- Addressing customer complaints and concerns promptly to ensure satisfaction.
- Handling, updating, and maintaining accurate client records.
Core Requirements and Qualifications
- A bachelor’s degree in Business Administration, Marketing, or a related field is generally required.
- Previous experience in client servicing, marketing or sales, particularly in migration and study abroad consultancy, is preferred.
- Strong communication (verbal and written), organizational and multitasking abilities, negotiation, and conflict-resolution skills are essential.
- Strong understanding of study abroad & migration procedures, visa regulations, and documentation for key destinations, mainly Australia.
- Full-time, with opportunities for both freshers and experienced candidates.
Pay: ₹200,000.00 - ₹250,000.00 per year
Work Location: In person
