Job Title: Human Resources Executive – RCM Bharat
Company: RCM Bharat Private Limited
Location: Delhi NCR
Employment Type:Full-time
Reports to: Founders / Operations Head
About RCM Bharat
RCM Bharat is a leading Indian provider of Revenue Cycle Management (RCM) and outsourced healthcare services. Headquartered in Delhi NCR, we support hospitals, clinics, and healthcare providers across India by simplifying financial workflows, improving claim accuracy, reducing denials, and ensuring compliance. Our mission is to help healthcare providers focus on patient care while we manage their revenue cycle end-to-end through people, processes, and technology.
Role Overview
We are looking for a proactive and people-oriented HR professional to build and manage the complete HR function at RCM Bharat. As a growing healthcare services company, you will play a key role in talent acquisition, employee engagement, compliance, and creating a positive workplace culture that supports our operational and growth goals.
Key Responsibilities
Talent Acquisition & Onboarding
- End-to-end recruitment for RCM operations roles (medical coding, billing, AR follow-up, denial management, transcription, etc.), as well as support and leadership positions.
- Source, screen, interview, and close candidates; manage job portals, referrals, and campus/fresher hiring.
- Design and execute structured onboarding and induction programs.
HR Operations & Employee Lifecycle
- Manage attendance, leave, payroll coordination, performance reviews, confirmations, transfers, and separations.
- Maintain accurate employee records and HRIS/data systems.
- Handle employee queries, grievances, and day-to-day people support.
Compliance & Policy
- Ensure full compliance with Indian labour laws, PF, ESI, Gratuity, Shops & Establishment, and other applicable regulations.
- Draft, update, and implement HR policies, employee handbook, and code of conduct.
- Support statutory audits and maintain necessary documentation.
Employee Engagement & Culture
- Drive engagement initiatives, team-building activities, recognition programs, and internal communication.
- Foster a positive, performance-oriented culture aligned with RCM Bharat’s values of accuracy, compliance, and client focus.
- Support learning & development initiatives relevant to healthcare RCM skills.
Performance Management & Retention
- Implement performance appraisal cycles, goal setting, and feedback processes.
- Identify high performers and support career development and retention strategies.
- Assist leadership with workforce planning as the company scales.
Additional Support
- Coordinate with operations and leadership on manpower planning and attrition analysis.
- Handle any other HR-related tasks as required in a growing organization.
Required Qualifications & Skills
- Master’s degree in Human Resources, Healthcare Management, Psychology, or related field (MBA/PGDM in HR preferred).
- 1–4 years of relevant HR experience in healthcare, BPO, ITES, or RCM/shared services is highly desirable.
- Strong knowledge of Indian labour laws and statutory compliance.
- Hands-on experience with end-to-end recruitment and HR operations.
- Excellent communication, interpersonal, and stakeholder management skills.
- Proficiency in MS Office; familiarity with HRMS/ATS tools is an advantage.
- Ability to work independently in a fast-paced, growing environment and handle multiple priorities.
- High integrity, confidentiality, and a people-first mindset.
Preferred Attributes
- Experience hiring for process roles (coding, billing, AR calling) in healthcare RCM or similar BPO environments.
- Exposure to shift-based operations or multi-location teams.
- Proactive, solution-oriented, and comfortable building HR processes from the ground up.
What We Offer
- Opportunity to shape the HR function in a growing healthcare RCM company.
- Competitive salary based on experience and role level.
- Learning and growth opportunities in the expanding Indian healthcare services sector.
- Collaborative work environment focused on impact and professional development.
How to Apply
Interested candidates may share their updated resume to [email protected]
Pay: ₹30,000.00 - ₹40,000.00 per month
Work Location: In person
