Key Responsibilities:
● Provide support for Windows and macOS operating systems.
● Troubleshoot PCs, laptops, printers, and related hardware.
● Resolve software issues including application errors, updates, and drivers.
● Perform basic network troubleshooting (IP, DNS, Wi-Fi).
● Use remote desktop tools (e.g., LogMeIn, UltraViewer) for remote support.
Technical Skills:
● Strong knowledge of operating systems and hardware.
● Familiar with software diagnostics and basic networking.
● Proficient in remote access tools.
Soft Skills:
● Excellent communication and interpersonal skills. ●
Ability to explain technical issues clearly to non-technical users.
● Patient, empathetic, and user-focused.
● Strong multitasking and teamwork abilities.
Problem-Solving:
● Efficient in diagnosing and resolving technical problems.
● Follow logical troubleshooting steps
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Paid time off
Work Location: In person