We are seeking a highly motivated and client-focused Client Servicing Executive to manage end-to-end client relationships, from initial inquiry through successful event execution. The ideal candidate will possess strong communication, coordination, and problem-solving abilities, ensuring seamless event delivery and consistently high levels of client satisfaction.
Key Responsibilities
- Manage client inquiries and accurately understand event requirements and expectations.
- Conduct client meetings, develop detailed event briefs, and present innovative concepts and solutions.
- Coordinate effectively with internal teams, vendors, and production staff to ensure smooth execution of events.
- Prepare quotations, proposals, and presentations, and follow up for timely approvals.
- Maintain consistent communication with clients throughout the planning and execution phases.
- Conduct site visits, attend client meetings, and supervise on-ground event execution as required.
- Ensure timely delivery of all event deliverables within the approved budget and scope.
- Develop and maintain strong, long-term client relationships to encourage repeat business and referrals.
- Address client concerns promptly and ensure complete resolution to maintain high satisfaction levels.
- Maintain accurate documentation of client interactions, project timelines, and event progress reports.
Required Skills
- Excellent verbal and written communication skills.
- Strong negotiation, presentation, and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Ability to perform effectively under pressure and meet strict deadlines.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Positive, proactive, and client-centric approach.
- Willingness to travel for client meetings and event execution.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, Hospitality, Event Management, or a related field.
- 1–3 years of experience in client servicing, sales, or event management. Freshers with exceptional communication and interpersonal skills may also be considered.
Preferred Qualities
- Strong passion for events, hospitality, and experiential marketing.
- Creative thinking with strong attention to detail.
- Professional demeanor and strong customer orientation.
- Flexibility to work extended hours, including weekends and holidays, based on event requirements.
Salary: Commensurate with experience and as per company standards.
Career Growth: Opportunity for advancement into roles such as Senior Client Servicing Manager, Business Development Manager, or Event Manager based on performance and organizational requirements.
Pay: From ₹5,000.00 per month
Work Location: Remote
