Job Summary
We are looking for a proactive and customer-focused Sales Assistant to support our travel sales team. The ideal candidate will be responsible for handling customer inquiries, generating sales leads, making outbound calls, following up with prospective clients, maintaining customer records, and assisting in converting inquiries into bookings.
Key Responsibilities
- Handle inbound and outbound calls related to tour packages, hotel bookings, and travel services.
- Generate new sales leads through calls, referrals, and online inquiries.
- Follow up regularly with prospective customers to convert inquiries into confirmed bookings.
- Explain tour packages, pricing, itineraries, and promotional offers to customers.
- Build and maintain strong customer relationships through professional communication.
- Update and maintain customer data, inquiries, quotations, and booking records in the CRM or company system.
- Prepare quotations and assist customers with travel planning.
- Coordinate with the operations team to ensure smooth booking and service delivery.
- Track daily sales activities and submit regular reports to management.
- Resolve customer queries and provide after-sales support when required.
- Meet assigned sales targets and contribute to overall business growth.
Required Skills
- Good communication and interpersonal skills.
- Confident in making and handling customer calls.
- Basic sales and negotiation skills.
- Knowledge of MS Office (Excel, Word, Outlook) and CRM software.
- Strong organizational and follow-up skills.
- Ability to multitask and work in a target-driven environment.
- Customer-oriented attitude with problem-solving abilities.
Pay: ₹10,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
Work Location: In person
