Role Overview
We are seeking an elegant, persuasive, and highly experienced Retail Sales Officer to join our elite showroom team. In this role, you will be the face of our brand, assisting customers in selecting exquisite pieces that mark life’s most important milestones. The ideal candidate possesses a deep understanding of precious metals and gemstones, coupled with a proven track record of closing high-value sales.
Key Responsibilities
- Consultative Selling: Provide expert guidance to customers on jewelry designs, quality, and value (Gold, Diamond, Platinum, and Precious Stones).
- Customer Relationship Management: Build and maintain a personal client base (HNI clients) through consistent follow-ups and personalized service.
- Product Knowledge: Clearly explain technical details including purity, carats, hallmarking, and certification to build customer trust.
- Showroom Excellence: Assist in the attractive display of merchandise and ensure the security of high-value inventory.
- Billing & Operations: Handle price estimations, buy-back calculations, and basic documentation for smooth transactions.
Requirements & Qualifications
- Experience: Minimum 2–5 years of direct experience in a premium or luxury jewelry showroom.
- Expertise: Solid knowledge of gold rates, diamond grading (4Cs), and current market trends.
- Communication: Exceptional verbal communication skills with a refined and professional demeanor.
- Soft Skills: High emotional intelligence, patience, and the ability to handle high-pressure sales environments.
- Integrity: Absolute honesty and reliability in handling luxury inventory.
Compensation & Benefits
- Salary: Competitive base salary, strictly commensurate with experience in the jewelry industry.
- Incentives: Performance-based commissions on sales targets.
- Growth: Opportunities for career advancement into Floor Management or specialized Category Management.
Job Type: Full-time
Pay: ₹9,878.22 - ₹15,000.00 per month
Work Location: In person
