Job description:
We are seeking a highly motivated and detail-oriented Back Office Executive to join our team. The ideal candidate will be responsible for coordinating with clients, handling export/import document Verification, and providing essential administrative support. This position requires strong communication skills, proficiency in Microsoft Office applications, and the ability to work effectively under pressure.
Key Responsibilities:
Client Coordination: Serve as the primary point of contact for clients, ensuring smooth communication and coordination of export and import activities.
Document Management: Verify and process export/import documents, ensuring accuracy and compliance with regulations.
Email and Communication Management: Efficiently handle and respond to emails in Outlook, addressing inquiries and providing relevant information.
Administrative Support: Assist with general administrative tasks, including maintaining accurate records and data in Microsoft Word and Excel.
Issue Resolution: Proactively identify and resolve any issues related to logistics, documentation, or client communication.
Required Skills and Qualifications:
Microsoft Office Proficiency: Strong working knowledge of Outlook, Word, and Excel.
Quick Learner & Self-Starter: Able to take initiative, learn new processes quickly, and manage tasks efficiently under pressure.
Effective Communication: Strong spoken and written communication skills in English, with an ability to interact with clients and team members professionally.
Attention to Detail: High level of accuracy in document verification and administrative tasks.
Preferred Qualifications: Graduate in any stream.
Experience
Minimum 2 to 3 years
Experience in a Testing, Inspection, or Certification company would be an advantage.
Prior experience in logistics, back office operations, or client coordination is beneficial.
Personal Attributes:
Proactive and results-driven with a focus on delivering high-quality service.
Ability to work independently and as part of a team.
Job Types: Full-time, Contract
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person