Job Description – CRM Executive (Real Estate)
Job Title: CRM Executive
Industry: Real Estate
Job Summary:
The CRM Executive manages customer relationships from booking to possession, ensuring smooth coordination, accurate records, timely communication, and customer satisfaction. Must have working knowledge of Acrobuild CRM software.
Key Responsibilities:
- Serve as the main contact for customers post-booking till possession.
- Maintain customer data, documents, and KYC in Acrobuild CRM.
- Coordinate with Sales, Accounts, Legal, and Projects teams.
- Send demand letters, reminders, receipts, and updates via Acrobuild.
- Follow up on payments and outstanding dues.
- Handle customer queries and complaints within timelines.
- Support home loan, registration, and possession processes.
- Prepare MIS and reports using Acrobuild.
- Ensure data accuracy and compliance.
Qualifications:
- 1–3 years CRM experience in real estate.
- Knowledge of Acrobuild CRM is mandatory.
- Good MS Office skills and communication abilities.
Key Skills:
- Acrobuild CRM usage
- Customer relationship management
- Documentation & coordination
- Payment follow-up
- MIS reporting
- Problem-solving & communication
If interested for the above opportunity connect us through following contact number and email.
Contact No. - 96997 66832
Email ID :- [email protected]
Pay: ₹20,000.00 - ₹50,000.00 per month
Work Location: In person
