Position Summary:
The Relationship Manager – Sales is responsible for driving direct sales through proactive
engagement with prospects and clients, ensuring excellent service delivery and managing
high-net-worth individual (HNI) client relationships. This role requires a dynamic
professional with a go-getter attitude, a passion for sales, and the ability to travel frequently.
Key Responsibilities:
1. Direct Sales:
o Conduct field sales activities, including face-to-face meetings with prospects
at their locations.
o Effectively deliver sales presentations tailored to the prospects' needs.
o Manage direct meetings, web leads, exhibition sales, and appointments
generated through various channels.
2. Lead Generation and Management:
o Source and generate appointments with prospective clients.
o Handle Happy Family Reference Programme (HFRP) for lead generation and client
acquisition.
3. Customer Engagement and Issue Resolution:
o Address and resolve customer issues or escalations effectively.
o Maintain strong interpersonal relationships with clients and provide excellent post-sales
service.
4. Market Knowledge and B2C Sales:
o Demonstrate sound knowledge of the local market and competitors.
o Perform effectively in a B2C (Business-to-Consumer) sales environment,
driving results for the BLISS profile.
