Hi,
Greeting form LMTEQ!!
Please find the requirement,
Job Title: IT Project Manager(ServiceNow & SaaS)
Experience:4+ Years
Location: Prungudi, Chennai(Fulltime, Onsite)
About LMTEQLMTEQ is a global IT consulting firm specializing in ServiceNow solutions. As a ServiceNow Elite Implementation Partner, we build world-class digital transformation capabilities with innovation, customer obsession, and disciplined execution at the core. We are developing a next-generation delivery organization that blends technical excellence with operational excellence, offering exceptional growth opportunities for professionals passionate about enterprise technology and project delivery.Role OverviewAs an IT Project Coordinator – ServiceNow Projects, you will support the successful planning, coordination, and execution of ServiceNow implementation and enhancement projects. You will work closely with Project Managers, Delivery Teams, Clients, and Cross-functional stakeholders to ensure projects are delivered on time, within scope, and with high quality.Candidates with prior experience in Enterprise SaaS organizations or managing SaaS implementation projects will be preferred. While ServiceNow exposure is an advantage, it is not mandatory. A strong understanding of Agile, Scrum, Sprint execution, and stakeholder coordination is essential.
Key Responsibilities
- Coordinate end-to-end activities for ServiceNow implementation and enhancement projects.
- Support Project Managers in planning project schedules, tracking milestones, and monitoring deliverables.
- Coordinate with clients, developers, architects, QA teams, and internal stakeholders to ensure smooth project execution.
- Organize and facilitate Agile ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
- Track project progress, identify risks and dependencies, and escalate issues proactively.
- Maintain project documentation, including project plans, status reports, RAID logs, meeting minutes, and action items.
- Monitor project KPIs, sprint progress, and delivery timelines using project management tools.
- Ensure timely follow-up on action items and maintain effective communication across project teams.
- Support continuous improvement initiatives for project governance, delivery processes, and operational excellence.
Required Skills
- 4 years of experience in IT Project Coordination, Project Management, PMO, or Delivery Coordination.
- Hands-on experience working in Agile, Scrum, and Sprint-based project environments.
- Strong understanding of Software Development Life Cycle (SDLC) and IT project delivery methodologies.
- Excellent communication, stakeholder management, and coordination skills.
- Experience using project management tools such as Jira, Asana, Azure DevOps, or similar platforms.
- Strong organizational, analytical, and multitasking abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Exposure to ITSM, ITIL, or Enterprise SaaS platforms is preferred.
Preferred Skills
- Experience working in Enterprise SaaS companies or coordinating SaaS implementation projects is highly preferred.
- Prior exposure to ServiceNow projects or digital transformation initiatives is an added advantage.
- Working knowledge of ServiceNow modules such as ITSM, CSM, HRSD, ITOM, or SPM is a plus.
- ServiceNow CSA or Foundation knowledge is desirable but not mandatory.
- Experience coordinating distributed or multi-location project teams.
Key Traits We Value
- Ownership – Takes responsibility and follows through on deliverables.
- Collaboration – Works effectively across technical and business teams.
- Adaptability – Learns quickly and thrives in dynamic project environments.
- Attention to Detail – Ensures accuracy in planning, documentation, and coordination.
- Communication – Clear, proactive, and professional communication with stakeholders.
- Execution Excellence – Organized, disciplined, and committed to successful project delivery.
Pay: ₹35,271.09 - ₹41,448.22 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
