Key Responsibilities:
* Connect with clients through calls to collect feedback regarding their overall experience
* Record and maintain client feedback in Google Sheets
* Follow up with clients for pending feedback and responses
* Request Google reviews / e-reviews from satisfied clients
* Generate referrals and identify opportunities through existing client relationships
* Coordinate with internal teams to ensure timely resolution of client concerns
* Share regular reports on feedback status, reviews, referrals, and client concerns
* Build and maintain positive client relationships to improve client satisfaction and retention
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
- Food provided
- Health insurance
- Provident Fund
Application Question(s):
- What is your Current location?
- Please confirm your availability for this job. If not available immediately, how early would you be able to join?
- If experienced, then what is your current/last drawn salary?
- Rate your English communication skills on a scale of 1 -5?
Work Location: In person
