Job Description
We're looking for a dynamic and results-driven F&B Executive to join our hospitality team in Gandhinagar, India. In this pivotal role, you'll oversee the seamless execution of food and beverage operations while maintaining exceptional service standards and fostering a positive guest experience. As an F&B Executive, you'll be the backbone of our dining operations, balancing operational excellence with genuine hospitality and innovative service delivery.
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Supervise and coordinate daily F&B operations across multiple outlets including restaurants, bars, and banquet facilities, ensuring consistent execution of brand standards
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Maintain rigorous standards of service quality, food presentation, and hygiene in alignment with organizational guidelines and regulatory requirements
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Lead, train, and mentor F&B staff through effective onboarding programs, performance coaching, and constructive feedback sessions
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Develop and manage staff schedules while monitoring individual performance metrics and identifying opportunities for professional development
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Actively listen to guest feedback, address concerns with empathy and professionalism, and implement solutions that enhance overall dining experiences
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Analyze financial performance data and drive revenue growth through strategic cost control, upselling initiatives, and inventory optimization
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Collaborate cross-functionally with culinary, housekeeping, and administrative teams to ensure seamless service delivery and operational efficiency
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Monitor inventory levels, process requisitions, and implement stock management systems to minimize waste while maintaining optimal supply levels
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Ensure strict compliance with local health, safety, and food safety regulations, conducting regular audits and corrective actions as needed
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Develop and execute guest engagement initiatives that build loyalty, encourage repeat visits, and create memorable dining moments
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Analyze operational metrics and guest satisfaction data to identify trends and implement data-driven improvements
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Customize service experiences based on guest preferences and special requirements, demonstrating flexibility and attentiveness
Qualifications
**Required Skills & Competencies:**
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Strong leadership and team management abilities with proven experience supervising diverse F&B teams
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Excellent communication and interpersonal skills with the ability to engage effectively with guests and staff at all levels
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Proficiency in financial analysis, budgeting, and cost management with demonstrated ability to achieve departmental targets
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Advanced problem-solving and conflict resolution skills with a customer-centric approach
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Comprehensive knowledge of food safety, health, and hygiene regulations and best practices
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Proficiency with Point of Sale (POS) systems and restaurant management software
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Strong organizational and time management skills with the ability to multitask in a fast-paced environment
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Analytical mindset with the ability to interpret operational data and implement improvements
**Required Experience:**
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Minimum 3-5 years of progressive experience in F&B operations management within a hospitality setting
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Proven track record of successfully supervising and developing F&B teams
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Demonstrated experience managing multiple outlets or service areas simultaneously
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Experience in guest complaint resolution and service recovery
**Preferred Qualifications:**
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Hospitality management certification or diploma from a recognized institution
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Experience in luxury or high-volume dining establishments
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Knowledge of local Gandhinagar dining market and guest preferences
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Certification in food safety and hygiene management
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Experience with inventory management systems and restaurant analytics tools
**Domain Expertise:**
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Deep understanding of F&B service standards, operational procedures, and brand consistency
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Knowledge of culinary basics and menu management principles
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Familiarity with banquet and event coordination processes
Additional Information
2-3 Years of Experience in F&B Service Department in midscale or premium brands
Diploma / Degree in HM or any other equivalent qualifications
