Job Role: Service Engineer Trainee
Job Type: Apprenticeship | on-site
Location: New Delhi
Role Summary:
We are seeking a dedicated and technically inclined Service Engineer to join our service and support team. This role focuses on equipment installation, preventive maintenance, troubleshooting, and on-site technical support to ensure smooth functioning and high customer satisfaction. The ideal candidate should be hands-on, detail-oriented, and willing to travel to customer locations as required.
Eligibility:
- Pursuing final semester or completed a relevant technical degree/diploma
- Willingness to travel for on-site service and support
- Basic understanding of hardware and/or software systems
Skill Requirement:
- Strong technical and troubleshooting skills
- Ability to diagnose and resolve hardware and software issues
- Good communication skills for customer interaction
- Problem-solving mindset with attention to detail
- Willingness to work in the field and handle on-site assignments
Key Responsibilities:
- Assist in installation, maintenance, and servicing of equipment at client sites.
- Diagnose and troubleshoot hardware and software issues.
- Provide technical support and ensure timely resolution of service requests
- Maintain service logs, reports, and documentation
- Coordinate with internal teams (sales, operations, support, and accounts) to ensure smooth order execution
- Train customers on basic usage and maintenance of equipment
- Ensure compliance with safety and quality standards during service activities
- Travel to customer locations as required
Pre-Placement Offer (PPO) Opportunity:
Pre-Placement Offer (PPO) upon successful completion of the apprenticeship, subject to performance, attendance, and business requirements.
Perks & Benefits:
- Competitive Salary – Industry-aligned compensation with timely increments.
- Health & Wellness – Premium health insurance for employees, sum insured 5,00,000(Five Lakh)
- Team Events & Celebrations – Monthly sports activities to promote team spirit & team-building events and festival celebrations.
- Work-Life Balance – Flexible work arrangements and support for personal commitments.
- Career Growth Opportunities – Clear pathways for promotions.
- Employee Assistance Programs – Support for personal or professional challenges.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
