Responsibilities:
- Process and dispatch daily orders across all marketplaces and our D2C site (pick, pack, label, courier handover), including a pre-dispatch QC check
- Coordinate with courier partners on pickups, delays, and weight/dimension disputes
- Manage inventory: stock-in, stock counts, reconciliation across warehouse and marketplace panels
- Keep stock counts synced and updated across Amazon/Flipkart/JioMart and own website panels
- Handle returns and RTO parcels — inspection, restocking or damage flagging, and photographing damaged/incorrect returns for courier dispute claims
- Order and track packaging consumables (boxes, tape, labels, bubble wrap)
- Flag low-stock thresholds on finished goods to founders
- Maintain daily dispatch/inventory records in Zoho books and Excel
- Log expenses and organize invoices for basic book keeping
- Track COD remittances and courier payment reconciliation
- Share a daily/weekly ops summary with the founders
Requirements:
- 1–3 years in warehouse operations, e-commerce dispatch, or logistics (D2C/marketplace experience preferred)
- Comfortable with Excel/Google Sheets; Zoho is a plus
- Familiarity with Shiprocket, Delhivery, or marketplace seller panels (Amazon/Flipkart) is a strong plus
- Trustworthy, organized, comfortable working with minimal daily supervision
- Willing to work 6 days/week from the warehouse
What We Offer:
- ₹15,000–₹18,000/month, based on experience
- Direct ownership of operations in a growing D2C brand
- Path to a larger ops role as the company scales
Pay: ₹15,000.00 - ₹18,000.00 per month
Work Location: In person
