We are looking for an experienced E-Commerce Marketplace Executive based in India to help manage and grow our online marketplace operations.
The ideal candidate will have hands-on experience with e Bay Seller Hub and Amazon Seller Central, preferably managing UK or international marketplace accounts.
This is not just a data-entry or basic product-listing position. We are looking for someone who can take responsibility for the day-to-day management of our marketplace accounts, identify problems, improve listings and help grow online sales.
Main Responsibilities
- Manage product listings on e Bay, Amazon and Shopify
- Create new product listings
- Optimise existing listings
- Write and improve product titles and descriptions
- Complete e Bay item specifics and Amazon product attributes
- Create and manage product variations
- Upload and organise product images
- Update product prices
- Update stock quantities
- Monitor marketplace inventory
- Manage e Bay Seller Hub
- Manage Amazon Seller Central
- Manage products through Shopify
- Monitor orders and identify order problems
- Help process cancellations and returns
- Respond to customer messages
- Handle e Bay and Amazon customer queries
- Open and follow up marketplace support cases
- Monitor e Bay account performance
- Monitor Amazon account health
- Identify suppressed or inactive Amazon listings
- Resolve listing errors
- Monitor e Bay listing performance and impressions
- Carry out competitor and pricing research
- Assist with e Bay Promoted Listings
- Assist with Amazon advertising where required
- Monitor product performance and sales
- Maintain Excel and Google Sheets reports
- Produce regular reports on sales, listings, stock and marketplace issues
- Identify ways to improve our marketplace processes
- Work with other team members to improve and automate repetitive e-commerce tasks
Essential Requirements
Applicants should have:
- At least 2 years of relevant e-commerce marketplace experience
- Hands-on experience using e Bay Seller Hub
- Hands-on experience using Amazon Seller Central
- Experience creating and optimising product listings
- Good understanding of e Bay item specifics and product categories
- Good understanding of Amazon listings, variations and attributes
- Strong written English
- Good attention to detail
- Good knowledge of Microsoft Excel or Google Sheets
- Ability to work independently
- Ability to investigate and solve marketplace problems
- Reliable internet connection and suitable home working environment
Preferred Experience
The following would be an advantage:
- Experience with e Bay UK
- Experience with Amazon UK
- Shopify experience
- Experience managing thousands of SKUs
- Amazon flat-file experience
- Bulk e Bay listing experience
- Amazon FBA and FBM experience
- e Bay Promoted Listings experience
- Amazon PPC experience
- Experience dealing with marketplace account-health issues
- Experience using AI tools such as ChatGPT to improve productivity
- Experience working remotely for a UK, US or European company
Working Style
We are looking for someone who:
- Takes ownership of their work
- Does not wait to be told about every small problem
- Identifies issues and suggests solutions
- Is organised and reliable
- Can manage multiple tasks
- Communicates clearly
- Is comfortable learning new systems
- Is interested in improving and automating repetitive processes
Application Questions
When applying, please answer the following:
- How many years of experience do you have with e Bay?
- How many years of experience do you have with Amazon Seller Central?
- Have you managed an e Bay UK account?
- Have you managed an Amazon UK account?
- Have you used Shopify?
- Approximately how many product listings have you managed?
- Have you created product variations on Amazon and e Bay?
- Have you managed e Bay Promoted Listings or Amazon PPC?
- What would you do if an Amazon listing became suppressed?
- What would you check if an e Bay listing suddenly received very few impressions?
- What is your current monthly salary?
- What monthly salary are you expecting?
- How soon can you start?
Please do not apply if your experience is limited only to basic data entry or uploading products. We are looking for someone with genuine hands-on marketplace management experience.
Pay: ₹7,000.00 - ₹15,000.00 per month
Benefits:
Work Location: Remote
