We seek an experienced, detail-oriented, results-driven, and customer-focused Client Services Manager with an Amazon advertising background, to join our team. In this role at Intentwise, you will collaborate with current and prospective clients to accelerate the growth of their advertising business across various e-commerce platforms.
What You’ll Do?
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Manage and grow client relationships by serving as the primary point of contact and trusted advisor.
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Develop and execute advertising strategies aligned with client business goals and growth objectives.
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Oversee campaign performance across Amazon Advertising products and provide actionable recommendations.
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Conduct regular business reviews, performance reporting, and strategic planning sessions with clients.
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Analyze account performance, identify optimization opportunities, and drive continuous improvement.
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Collaborate with internal teams to ensure seamless execution, issue resolution, and delivery of client objectives.
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Stay current with Amazon advertising trends, new features, and industry best practices to provide proactive guidance.
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Identify opportunities for account growth, marketplace expansion, and additional service adoption while ensuring high client satisfaction and retention.
What We’re Looking For?
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5+ years of hands-on experience managing Amazon Advertising accounts and client relationships.
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Strong knowledge of Amazon Advertising, including Sponsored Ads, DSP, AMC & Amazon advertising best practices.
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Proven ability to analyze performance data, identify trends, and translate insights into actionable recommendations.
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Strong understanding of key Amazon metrics and concepts, search term analysis, ranking strategies, and campaign optimization.
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Excellent written and verbal communication skills, with the ability to present performance insights and strategic recommendations to clients.
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Proficiency with Amazon Ads Console, Seller Central, Brand Analytics, Excel, and other reporting tools.
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Strong organizational, problem-solving, and time-management skills with the ability to manage multiple clients and priorities simultaneously.
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Collaborative, customer-focused mindset with the ability to build relationships, understand client goals, and work effectively across cross-functional teams.
Qualifications: A Bachelor's degree is a must.
Good to Have :
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Exposure to multiple marketplaces (US, UK, EU, CA, etc.) and other retail media platforms.
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Experience with other advertising and analytics platforms such as Helium 10 or similar tools.
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Background working in an agency environment or supporting high-growth eCommerce brands.
Company Overview
https://www.intentwise.com/about-us helps brands and agencies win in the fast-changing world of retail media. Our platform unifies fragmented data from Amazon, Walmart, and other retail media networks — giving marketers powerful analytics, automation, and AI-driven insights. We’re growing fast and have earned recognition as an Amazon Ads Partner Ambassador and an Amazon Ads Innovation Challenge Finalist.
