Job Overview:
The ServiceNow ITOM & CMDB Architect is a senior technical leadership role responsible for defining, designing, supporting and governing the enterprise ServiceNow platform, with a strong focus on IT Operations Management (ITOM) and Configuration Management Database (CMDB).
This role will drive the transformation of CMDB into a service-aware, governed, and AI-enabled system of record, enabling end-to-end visibility across business applications, infrastructure, and cloud environments, while supporting automation, proactive operations, and compliance.
Our ingenuity fuels daily life. Together, we’ve forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea infrastructure thousands of feet below sea level, installing platforms hundreds of miles from shore, using our expertise to design and build offshore wind infrastructure, and reshaping the onshore landscape to deliver the energy products the world needs safely and sustainably.
For more than 100 years, we've been making the impossible possible. Today, we're driving the energy transition with more than 30,000 of the brightest minds across 54 countries.