*Job Title:* Operations Executive
*Location:* Dadar
*Qualification:* Any Graduate
*Gender:* Male / Female
*Experience* : Fresher or Experienced
*Salary:* Depends on Interview
*Job Description*
The Operations Executive plays a key role in ensuring smooth day-to-day functioning and effective coordination between the company and hospitals. The role involves monitoring operational activities, resolving issues, maintaining reports, and ensuring that all processes are executed efficiently to help the company meet its targets.
*Key Responsibilities*
1. Participate in the daily Action Plan Meeting from 10:30 AM to 11:00 AM and document issues faced by hospitals.
2. Take follow-ups from the hospital team regarding all PA, SU, and TSU cases, including same-day claim submissions and SU/TSU cases with discharge dates.
3. Monitor daily discharge folder emails and ensure they are shared with the claim team on the same day.
4. Follow up on Last Date Claim Submission cases.
5. Resolve daily operational issues faced by hospital staff by coordinating with the internal team and coordinators.
6. Follow up on backlogs with the coordinator and ensure timely resolution.
7. Prepare monthly reports for all hospitals.
8. Send emails to hospitals regarding monthly claim paid data when required.
9. Share approved yet-to-be-paid data from the MCO mail ID to the respective TPAs & SHAs, and further coordinate sharing from hospital mail IDs to SHA authorities.
10. Share weekly data with hospital authorities whenever needed.
11. Conduct weekly online meetings with hospitals.
12. Follow up on daily reports submitted by hospital staff in coordination with the hospital coordinator.
13. Prepare approval notes based on new guidelines introduced.
14. Demonstrate strong leadership skills for smooth and effective workflow.
15. Ensure all hospital formats and online Excel sheets are maintained properly.
16. Track increased hospital case volumes, make notes, and present them to the manager.
*Required Skills*
- Strong communication skills
- Proficiency in English, Marathi, and Hindi
- Good email drafting skills
- Strong organizational and time management skills
Pay: ₹10,822.97 - ₹30,000.00 per month
Work Location: In person
