Job Title: Customer Support Executive / Insurance Process Executive About the Role
We are looking for motivated and customer-focused professionals to join our growing team. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to deliver exceptional customer service while meeting business goals.
Key Responsibilities
- Handle inbound and outbound customer calls professionally.
- Assist customers with insurance products, policy renewals, and service requests.
- Resolve customer queries and provide accurate information.
- Maintain customer records and update data in the CRM system.
- Follow company policies, compliance guidelines, and quality standards.
- Achieve daily and monthly performance targets.
- Coordinate with internal teams to ensure timely issue resolution.
- Build strong relationships with customers and provide excellent service.
Required Qualifications
- Minimum Intermediate (10+2) or any Graduate.
- Excellent communication skills in English and Telugu
- Basic computer knowledge and MS Office skills.
- Strong problem-solving and interpersonal skills.
- Freshers and experienced candidates are welcome to apply.
Preferred Skills
- Experience in customer service, sales, or insurance.
- Ability to work in a target-driven environment.
- Positive attitude and willingness to learn.
Salary & Benefits
- Attractive salary with performance incentives.
- PF, ESI, and other statutory benefits (as applicable).
- Paid training and career growth opportunities.
- Friendly work environment.
- Performance-based rewards and recognition.
Job Type
Location
Visakhapatnam, Andhra Pradesh (or Remote/Hybrid if applicable)
How to Apply
Watsup - 9010428518
Interested candidates can apply by sending their resume or contacting us directly. Shortlisted candidates will be contacted for an interview.
Pay: ₹30,000.00 - ₹50,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund
- Work from home
Work Location: Remote
