We are a fast-growing Corporate Apparel & Merchandise company based in Ghaziabad (NCR), serving leading MNCs, Government organizations, Defence establishments and Institutional customers across India.
We are looking for committed, disciplined and long-term professionals for the below position.
Customer Care Executive (B2B Corporate)
Location: Ghaziabad (NCR)
Experience: 1–3 Years
Salary: ₹22,000 – ₹35,000 per month
Key Responsibilities
Handle incoming B2B enquiries.
Make follow-up calls.
Coordinate with the Sales Team.
Maintain CRM.
Update enquiry status.
Prepare quotations.
Coordinate samples.
Customer follow-up until order closure.
Assist in payment follow-up.
Generate daily reports.
Skills Required
Good spoken English & Hindi.
Pleasant personality.
Excellent telephone etiquette.
Computer knowledge.
Microsoft Office.
CRM experience preferred.
Positive attitude.
Strong follow-up skills.
We are looking for people who are:
Honest and trustworthy.
Disciplined and punctual.
Positive in attitude.
Long-term career oriented.
Good team players.
Eager to learn.
Able to work under deadlines.
Comfortable using AI tools such as ChatGPT and Microsoft Copilot to improve productivity (training can be provided).
About Exalon
Exalon Promotion Pvt. Ltd. is engaged in:
Corporate Apparel
Promotional Merchandise
Corporate Gifting
Defence & Institutional Supplies
Government Canteen Business
E-commerce
We believe in building long-term careers rather than simply filling vacancies.
Interested candidates may share their updated resume along with current salary, expected salary and notice period.
Pay: ₹22,000.00 - ₹35,000.00 per month
Benefits:
Work Location: In person
