Experience: 1–2 Years
Location: Bangalore
About the Role:
We are looking for a motivated and detail-oriented Business Analyst with 1–2 years of experience to join our team. The ideal candidate will work closely with clients, stakeholders, developers, and project teams to gather, analyze, and document business requirements for technology and digital transformation projects.
As a Business Analyst, you will play a critical role in bridging the gap between business needs and technical solutions by translating requirements into clear user stories, process flows, and functional specifications.
Key Responsibilities:
Gather, analyze, and document business requirements through stakeholder discussions, interviews, and workshops.
Create Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user stories, use cases, and acceptance criteria.
Collaborate with project managers, developers, architects, and QA teams to ensure requirements are accurately understood and implemented.
Support Agile ceremonies including sprint planning, backlog grooming, daily stand-ups, and sprint reviews.
Develop process flow diagrams, workflow documentation, and business process maps.
Translate business requirements into actionable functional specifications for development teams.
Participate in user acceptance testing (UAT), system testing, and validation activities.
Support project demonstrations, client meetings, and solution walkthroughs.
Identify opportunities for process improvement and business optimization.
Required Skills:
Strong analytical and problem-solving abilities.
Good understanding of business analysis principles and methodologies.
Experience in requirement gathering, documentation, and stakeholder communication.
Knowledge of Software Development Life Cycle (SDLC).
Understanding of Agile and Waterfall project methodologies.
Ability to create process flows, wireframes, and business workflows
Ability to work effectively within cross-functional teams.
Familiarity with Jira, Azure DevOps, Trello, or similar project management tools.
Knowledge of Microsoft Office Suite, especially Excel, Word, and PowerPoint.
Basic understanding of databases, SQL queries, and data analysis concepts.
Experience with process mapping tools such as Visio, Lucidchart, or Draw.io.
Exposure to CRM platforms such as Salesforce is preferred.
Understanding of user story creation, backlog management, and acceptance criteria.
Preferred Qualifications
Experience working on Salesforce, CRM, ERP, or enterprise application projects.
Exposure to digital transformation or consulting projects.
Knowledge of Salesforce Sales Cloud, Service Cloud, or related platforms is an advantage.
Salesforce Administrator Certification (Preferred).
Business Analysis certifications such as ECBA is plus
Pay: ₹300,000.00 - ₹800,000.00 per year
Work Location: In person
