Spartan Fitness is a premium fitness and wellness brand focused on delivering a high-quality member experience. As part of our facility, Spartan Fitness Kitchen provides food and beverage services to members, guests, and team members.
Role Overview
We are looking for an experienced and customer-focused Restaurant Manager to manage the day-to-day operations of Spartan Fitness Kitchen. The ideal candidate should have strong knowledge of restaurant operations, team management, customer service, inventory control, and food safety standards.
The Restaurant Manager will be responsible for ensuring smooth operations, maintaining service quality, managing staff, controlling costs, and delivering an excellent guest experience.
Key Responsibilities
1. Restaurant Operations
- Manage the daily operations of Spartan Fitness Kitchen.
- Ensure smooth opening, closing, and shift operations.
- Maintain high standards of food quality, service, hygiene, and presentation.
- Ensure SOPs and operational standards are consistently followed.
- Coordinate effectively with the kitchen, FOH, housekeeping, and management teams.
2. Team Management
- Recruit, train, onboard, and manage restaurant staff.
- Prepare and manage staff schedules and rosters.
- Monitor attendance, punctuality, grooming, and performance.
- Conduct regular team briefings and provide feedback.
- Maintain discipline and a positive team culture.
- Ensure adequate staffing during peak hours.
3. Customer Experience
- Ensure excellent customer service and guest satisfaction.
- Handle customer queries, complaints, and feedback professionally.
- Monitor service speed and quality.
- Build strong relationships with regular members and guests.
- Take proactive measures to improve the overall dining experience.
4. Inventory & Cost Control
- Monitor food, beverage, and consumable inventory.
- Ensure proper stock rotation and minimize wastage.
- Conduct regular stock checks and coordinate with the purchase team.
- Monitor food cost, portion control, and operational expenses.
- Maintain appropriate par levels for all essential items.
5. Food Safety & Hygiene
- Ensure compliance with food safety and hygiene standards.
- Maintain cleanliness across the restaurant, service areas, storage areas, and kitchen.
- Ensure proper food storage, handling, labeling, and temperature control.
- Coordinate with the kitchen team to maintain hygiene and quality standards.
- Ensure required licenses and compliance standards are maintained.
6. Sales & Business Performance
- Monitor daily sales and restaurant performance.
- Track key operational metrics such as sales, average order value, food cost, wastage, and customer feedback.
- Identify opportunities to improve revenue and profitability.
- Support promotions, offers, and new menu initiatives.
- Prepare regular operational reports for management.
7. Coordination & Administration
- Coordinate with Finance, HR, Procurement, Operations, and Kitchen teams.
- Maintain required restaurant records and reports.
- Ensure POS systems, billing, cash handling, and settlement processes are followed correctly.
- Ensure restaurant equipment and facilities are maintained properly.
- Report operational issues and requirements to management promptly.
Key Skills & Competencies
- Strong restaurant operations and people-management skills.
- Excellent customer service and communication skills.
- Knowledge of food safety and hygiene standards.
- Good understanding of inventory and cost control.
- Strong problem-solving and decision-making abilities.
- Ability to manage a fast-paced environment.
- Strong leadership and team-building skills.
- Basic knowledge of POS systems, MS Excel, and restaurant reporting.
- Good understanding of P&L and restaurant profitability will be an advantage.
Experience & Qualification
- Graduate/Diploma in Hotel Management, Hospitality, or a related field preferred.
- 3–6 years of experience in restaurant/F&B operations, preferably in a reputed restaurant, café, hotel, club, fitness, or hospitality environment.
- Experience managing a team of FOH and/or restaurant staff.
- Candidates with experience in premium or high-volume restaurants will be preferred.
Performance Indicators
The Restaurant Manager will be evaluated on:
- Restaurant sales and profitability
- Customer satisfaction and feedback
- Food and operational cost control
- Inventory accuracy and wastage
- Hygiene and food safety compliance
- Team productivity and retention
- Service quality and turnaround time
- Compliance with SOPs and operational standards
What We Are Looking For
A hands-on and responsible leader who can independently manage restaurant operations, build a strong team, maintain high service standards, and contribute to the growth and profitability of Spartan Fitness Kitchen.
Pay: ₹600,000.00 - ₹700,000.00 per year
Work Location: In person
