US Telecom Voice Process Executive
Company : Tech M
Hyderabad (Hi-Tech City)
Work from Office
Salary : As per Company standards
Job Type: Full-Time
Job Description
We are seeking experienced and customer-focused professionals for our US Telecom Voice Process team. The ideal candidate should possess excellent communication skills and prior experience in an International Voice Process environment.
Responsibilities
- Handle inbound and outbound customer calls professionally.
- Resolve customer queries efficiently and accurately.
- Maintain high standards of customer service.
- Follow process guidelines and company policies.
- Update customer records and interaction details.
- Meet productivity and quality targets.
- Coordinate with internal teams to ensure customer satisfaction.
Eligibility
- Any Graduate or Undergraduate.
- Minimum 1+ Year of International Voice Process Experience (Mandatory).
- Excellent verbal and written communication skills.
- Ability to work in rotational shifts.
- Strong customer service and problem-solving skills.
Selection Process
- HR Round
- Operations Round
- Versant Test (B2/60)
Benefits
- 5 Days Working
- Rotational Shifts
- Two-Way Transportation Facility (Pick-up & Drop)
- Career Growth Opportunities
Preferred
Apply Now
Work Location: In person
