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Role Overview
We are seeking a proactive and detail-oriented Sales Coordinator to support our sales team in managing quotations, handling customer communication, processing orders, and coordinating dispatch and payments. The ideal candidate will ensure smooth internal coordination between sales, warehouse, accounts, and procurement teams while maintaining high CRM accuracy and follow-up discipline.
Key Responsibilities
· Prepare and share quotations based on inputs from Sales Engineers / Managers.
· Reply to customer emails promptly and professionally, addressing enquiries, clarifications, and order-related queries.
· Coordinate with Sales Engineers for technical and commercial inputs.
· Follow up with customers for quotation approvals, order confirmation, and documentation.
· Convert approved quotations into sales orders in CRM/ERP with 100% accuracy.
· Coordinate with warehouse and procurement teams for stock availability and dispatch planning.
· Share dispatch details and tracking information with customers.
· Support payment follow-ups in coordination with sales and accounts teams.
· Maintain accurate CRM records and ensure no backlog in order processing.
· Prepare MIS reports including quotation ageing, order status, pending dispatch, and outstanding summary.
Required Skills & Competencies
· Strong communication skills (written and verbal).
· Ability to handle customer emails and internal coordination efficiently.
· Good knowledge of Excel and CRM/ERP systems.
· Strong follow-up and time management skills.
· Attention to detail and process discipline.
· Ability to work in a fast-paced B2B sales environment.
· Basic understanding of industrial / electrical products is an advantage.
Why Join Us?
· Be part of a fast-growing B2B & B2C electrical distribution platform.
· Structured sales system with clear KPIs and growth path.
· Exposure to industrial, OEM, dealer, and online business segments.
· Performance-driven environment with learning opportunities.
Pay: ₹18,000.00 - ₹27,000.00 per month
Work Location: In person
