Job Description – Sales Coordinator
Company: Cryogenic OGS Limited
Position: Sales Coordinator
Department: Sales & Business Development
Location: Por Industrial Park
Employment Type: Full-Time
Reporting To: Sales Manager / Director
About Cryogenic OGS Limited
Cryogenic OGS Limited is a leading engineering and manufacturing company specializing in custody transfer metering skids, filtration systems, basket strainers, air eliminators, loading skids, additive dosing systems, and other process equipment for the oil & gas, petroleum, chemical and energy industries.
With a strong presence across India and experience serving major oil companies, EPCs and automation companies, Cryogenic OGS is focused on delivering engineered solutions with strong technical and commercial capabilities.
Role Overview
We are looking for a Sales Coordinator to support our Sales and Business Development team in managing customer communication, sales enquiries, quotations, follow-ups, documentation and internal coordination.
The ideal candidate should be organized, proactive, commercially aware and comfortable working with technical products and industrial customers. The role will involve coordinating between customers, sales engineers, estimation, engineering, procurement, production and management to ensure enquiries and orders move smoothly.
Key Responsibilities1. Sales Enquiry Management
- Receive and register customer enquiries and RFQs.
- Review enquiries for basic completeness and coordinate with the sales/technical team for clarification.
- Maintain an organized database of enquiries, quotations and customer communications.
- Track enquiry status from receipt through quotation, negotiation and order closure.
- Ensure timely submission of quotations and required documents.
2. Customer Coordination
- Communicate with customers regarding quotations, technical clarifications, delivery schedules and documentation.
- Follow up regularly on submitted quotations and pending enquiries.
- Coordinate meetings, calls and discussions with customers.
- Maintain professional and timely communication with customers through email and telephone.
- Develop and maintain strong working relationships with customers.
3. Quotation & Commercial Coordination
- Coordinate with the estimation and sales team for preparation of commercial offers.
- Prepare and share quotations, offer letters, order acknowledgements and other commercial documents.
- Maintain quotation records and revision history.
- Follow up on pending quotations and commercial negotiations.
- Coordinate internally for pricing, delivery schedules, payment terms and other commercial requirements.
4. Order Coordination
- Coordinate with internal departments after receipt of Purchase Orders.
- Ensure customer POs, amendments and related documents are properly recorded and circulated.
- Coordinate with engineering, procurement, production and dispatch teams regarding order status.
- Keep customers updated on order progress and delivery schedules.
- Assist in resolving customer queries related to ongoing orders.
5. Sales Reporting & MIS
- Maintain accurate sales enquiry and quotation trackers.
- Prepare regular reports on:
- New enquiries received
- Quotations submitted
- Pending quotations
- Orders received
- Order value
- Customer follow-ups
- Enquiry-to-order conversion
- Maintain customer and prospect databases.
- Support management with sales-related MIS and presentations.
6. Documentation
- Maintain organized records of RFQs, quotations, technical documents, POs, correspondence and customer approvals.
- Coordinate submission of technical and commercial documents to customers.
- Ensure the latest revision of documents is shared with customers.
- Assist in preparing customer presentations and company profiles when required.
Key Skills Required
- Good communication and interpersonal skills.
- Strong written English, particularly for professional emails.
- Good follow-up and coordination skills.
- Ability to manage multiple enquiries and priorities simultaneously.
- Good understanding of MS Excel, Word and PowerPoint.
- Strong attention to detail and documentation.
- Ability to work with sales targets, deadlines and customer requirements.
- Commercial awareness and basic understanding of industrial sales.
- Ability to coordinate effectively with technical and production teams.
- Proactive approach with a strong sense of ownership.
Preferred Qualifications & Experience
- Bachelor's degree in Engineering, Commerce, Business Administration, Marketing or a related field.
- 1–4 years of experience in sales coordination, sales support, inside sales, industrial sales or a similar role.
- Experience in B2B / industrial / engineering / manufacturing companies will be preferred.
- Candidates with experience dealing with oil & gas, EPC, instrumentation, automation, valves, process equipment or industrial products will have an advantage.
Candidate Profile
We are looking for someone who is:
- Highly organized and disciplined
- Good at follow-ups
- Comfortable communicating with senior customer representatives
- Able to understand and coordinate technical requirements without necessarily being a technical expert
- Comfortable working in a fast-paced engineering and manufacturing environment
- Proactive rather than waiting for instructions
- Detail-oriented and responsible with documentation
- Interested in developing a long-term career in industrial sales and business development
Key Performance Indicators (KPIs)
Performance will be evaluated based on:
- Timely handling of enquiries and quotations
- Follow-up effectiveness
- Customer response and coordination
- Accuracy of sales documentation
- Enquiry and quotation tracking
- Support provided to the sales team
- Order coordination and customer satisfaction
- Contribution to improving enquiry-to-order conversion
What We Offer
- Opportunity to work with a growing engineering and manufacturing company.
- Exposure to oil & gas, petroleum, process equipment and industrial automation projects.
- Direct interaction with major customers, EPCs and industrial companies.
- Opportunity to develop expertise in technical sales and business development.
- A role with significant exposure to both commercial and technical aspects of industrial projects.
Interested candidates may share their CV at: [email protected]
Pay: Up to ₹25,000.00 per month
Benefits:
Experience:
- Sales: 2 years (Required)
Work Location: In person
