Airoza Travels is looking for a motivated and detail-oriented Junior Reservation Executive to support our travel booking and air ticketing operations. This role is ideal for candidates who have basic experience in reservations and are eager to build a strong career in the travel industry.
Key Responsibilities
Handle domestic and international flight bookings and reservations.
Assist clients with fare quotations, and travel inquiries.
Support ticket issuance, modifications, cancellations, refunds, and rescheduling.
Coordinate with airlines and travel partners for booking confirmations.
Maintain accurate records of bookings and customer details.
Provide timely updates and excellent customer support throughout the reservation process.
Ensure smooth handling of travel requests and resolve basic customer queries.
Requirements
Minimum 6 months to 1 year experience in travel reservations, air ticketing, or a related field.
Basic knowledge of reservation systems such as Amadeus, Galileo, or similar (preferred).
Good communication skills in English and Malayalam.
Strong attention to detail and organizational skills.
Ability to work in a fast-paced environment and handle multiple tasks.
Customer-focused attitude with a willingness to learn and grow.
Work Location: In person
