Job Title: Junior System Administrator
Job Summary:
1. Providing first-level IT support to employees.
2. Managing IT inventory and assets.
3. Handling employee onboarding and offboarding.
4. Maintaining IT documentation and user management in systems/tools.
5. Responsible for user management in IT systems/tools.
6. Create and maintain IT documentation.
7. Assist on configurations/implementations in IT systems/tools.
Key Responsibilities:
- Provide technical support for both hardware and software issues our users encounter.
- Manage the configuration and operation of client-based computer operating systems.
- Monitor the systems daily and respond immediately.
- Create and verify backups of data.
- Respond and resolve help desk ticket requests.
- Upgrade systems and processes as required for enhanced functionality and security issue resolution.
- Install and scan the antivirus and other malware tools.
- Install and test computer-related equipment.
- Provides Windows systems support in a production 24x7 environment, with rotating shift duties.
Required Skills: Both hardware and software knowledge, OS installation and troubleshooting, Network LAN, WAN environments, IP address, biometric devices handling, CCTV, Basic router configuration and wifi network knowledge.
Qualifications: Any Degree or Diploma
Experience Level: 1 year of experience in Both hardware and software configuration, installation and troubleshooting.
Job Type: Full-time
Pay: ₹250,000.00 - ₹300,000.00 per year
Work Location: In person
