Key Responsibilities:
1. Ticketing & Reservations
- Book domestic and international flight tickets
- Issue, reissue, and cancel tickets as per airline policies
- Handle fare quotations and provide best travel options
- Manage group and corporate bookings
- Ensure accuracy in PNR creation and ticket issuance
2. Customer Service
- Assist clients with travel inquiries and itinerary planning
- Respond to calls, emails, and walk-in customers
- Resolve booking issues, delays, and cancellations
- Provide after-sales support
3. Fare Management
- Interpret airline fare rules and conditions
- Monitor fare changes and inform clients accordingly
- Suggest cost-effective travel solutions
4. Documentation & Coordination
- Maintain booking records and reports
- Coordinate with airlines and vendors for confirmations
- Ensure compliance with airline and company policies
Pay: ₹15,000.00 - ₹30,000.00 per month
Application Question(s):
- Do you have ticketing exp ?
Language:
Work Location: In person
